Returns & Exchanges

Returns

If for some reason you are unhappy with your purchase, you may return it within 28 days of your purchase day. Returned items must not be worn, damaged, washed, altered or dry cleaned and all labels and tag's must still be attached.

To complete a return:

  • Simply tick the item(s) you wish to return on your invoice slip (which arrived with your purchase)
  • Securely pack your item(s) enclosing your invoice slip
  • Address the return to:
Battlesea Hall
Battlsea Green
Stradbroke
Eye
Suffolk
IP21 5NE
  • Nominate your own courier (we recommend Royal Mail Signed For 2nd Class) and attach Sender details to your parcel
  • Once the item is received and meets our conditions, we will issue you an immediate refund to your purchasing account
  • It will be at our discretion to accept returns which elapse the 28-day period

Exchanges

If you would like to exchange your product for another size, drop us an email at sales@thehouseofmanors.co.uk to check if we have your size in stock before any action is taken. 

If you would like to exchange your item for another design, please submit a return request and post your package back to us, then make a separate purchase for your chosen design.